Privacy Policy

Who this covers

Fielder ("we," "us") operates hosted lead-qualification and appointment-booking pages for local service businesses ("business customers"). This policy covers two groups: business customers who sign up for a Fielder account, and visitors who use a business customer's hosted booking page to request an estimate ("visitors").

What we collect

From business customers, at signup and in account settings:

• Business name, phone, email, address, and service area
• Business hours and a brand color used only on that business's own booking page
• Login credentials (passwords are hashed, never stored in plain text)

From visitors, when they use a business's booking page:

• Name, email, and (optionally) phone number
• Project details relevant to the estimate (ZIP code, project type, timeline, notes)
• Any photos voluntarily uploaded
• Appointment date/time, if one is booked

How we use it

Visitor information is collected on behalf of, and shared with, the specific business whose booking page it was submitted through — that's the entire purpose of the product. We use it to route the lead to that business, send booking/reminder emails, and show it in that business's dashboard. We don't sell visitor data, and we don't share it with any business other than the one the visitor submitted it to.

Who else sees it

We use a small number of service providers to run Fielder, each only for that purpose:

• Resend — sends the emails described above (new lead, booking confirmation, reminders, password resets)
• Neon — hosts our database
• Vercel — hosts the application itself

Cookies & sessions

We use a single first-party session cookie to keep a business customer logged in. It's not used for advertising or cross-site tracking, and we don't use third-party analytics or ad trackers on booking pages.

Data retention

We keep account and lead data for as long as the business account is active, so the dashboard stays accurate and useful. A business customer can request deletion of their account and associated lead data at any time by contacting us.

Your rights

You can ask us what data we have about you, ask us to correct it, or ask us to delete it, by emailing the contact below. If you're a visitor who submitted a request through a business's booking page, that business also controls your data and can be contacted directly.

Children

Fielder isn't directed at children, and we don't knowingly collect data from anyone under 13.

Changes to this policy

If this policy changes materially, we'll update the date at the top of this page. Continued use of Fielder after a change means you accept the update.

Contact

Questions about this policy: azad.majari@gmail.com